What is your returns policy?

You can return items within 30 calendar days of receiving them. -Return shipping is at the customer’s own expense. -Approved refunds will be issued to the original payment method. For full details, please read our Returns Policy .

How can I track my order?

Once your order is confirmed, you’ll receive an email with your order number. To track your order, simply visit our Order Tracking page and enter either your order number or your email address.

My order hasn’t arrived – what should I do?

In very rare cases, delivery may be slightly delayed due to high demand. If this happens, we appreciate your patience and promise to send your parcel as quickly as possible. If the stated delivery window has already passed and you still haven’t received anything, please email us at support@amelia-boutique.uk — we’ll check the status of your parcel straight away.

I haven’t received an order confirmation – what should I do?

That shouldn’t happen. Please send us an email with your full name and the email address you used for your order to support@amelia-boutique.uk – we’ll be happy to help you.